This page is intended to answer some of the most commonly asked questions about our venues and attending performances. If your question isn’t answered here, please don’t hesitate to call Ticket Center Stage, at 937-228-3630 (toll free 888-228-3630), for the information you need.
How do I get there?
The Victoria Theatre, Schuster Center and The Loft Theatre are located in heart of downtown Dayton's arts district. The Victoria Theatre is located at the corner of First and Main Streets, The Loft Theatre is located next door to the Victoria Theatre (look for the red awning out front), and the Schuster Center is located at the corner of Second and Main Streets, encompassing the entire block of Second Street between Main Street and Ludlow Street. For specific driving instructions, visit our Directions page.
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Where do I park?
There are several options for parking close to any of the venues. Street parking is free after 6 p.m. weekdays and all day on weekends. There are also a number of parking lots within a few blocks of the venues (cost varies by lot). When it comes to garages, we recommend you park at the garage at the corner of Ludlow and Second Streets. We own this garage which is operated for us by PMI. It is open during all Schuster Center performances and many Victoria Theatre and Loft Theatre performances. The cost of event parking there is $7. It is easily accessed from either Ludlow or Second Streets, and there are security cameras throughout the garage, which are monitored by Schuster Center building security. For more information and a map of downtown parking options, you may also visit www.downtowndayton.org.
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How do I pick up my tickets?
You may have already received your tickets in the mail. If you purchased your tickets within a week of the performance, you will be picking up your tickets at the venue box office’s "Will Call" window.
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Is there somewhere I can have dinner before a show?
Absolutely! Citilites restaurant & bar, located in the Wintergarden of the Schuster, is open for dinner on performance nights at the Schuster Center. Downtown Dayton's best business lunch location is transformed into a luscious buffet for performance nights. For $25, you have your choice of salads, sides and entrees. Coffee, tea and soft drinks as well as tax and gratuity are included in the price. For information or reservations, call 937-222-0623. There are many other options within a short distance of the theatres, including Uno Chicago Grill, which is located next door the Victoria Theatre and The Loft Theatre. For a list of other downtown eateries, visit www.downtowndayton.org.
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What should I wear? Is there a dress code?
No dress code - you'll see everything from t-shirts & jeans to suits & dresses ... and everything in between!
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What if I arrive late?
No problem. We will get you to your seats as soon as we can without disrupting the performance for the other patrons. Our policy is not to seat anyone in his/her regular seat while the performance is in progress. We will likely seat you at the rear of the section your seat is in until there is an opportunity to move you to your actual seat, probably at intermission.
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Will I be able to get a drink? What is served?
Yes, we have performance bars at each venue. We offer Pepsi products and full bar service, including beer, wine and mixed drinks.
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Do you allow photographs to be taken?
Due to a variety of reasons – including show contracts, copyright laws and performer safety –no photographs may be taken inside the theatres during a performance. Some shows (generally concerts) do allow photographs to be taken, and this will generally be announced in advance. If you have questions about a specific performance, call Ticket Center Stage, at 937-228-3630, or email info@victoriatheatre.com.
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What can we do after the show?
Your night doesn’t have to end after the final curtain – there are several downtown options for music and drinks following a performance. You might want to check out the new 88 Club across Main Street from the Schuster Center. A new piano bar in the Fifth Third Center, The 88 Club is the official Cast Party host of Victoria Theatre Association – so who knows? You might get to mingle with performers after the show! Also next door to the Schuster Center and Performance Place, again on Main Street, is Gregory’s, another new piano bar.
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What about security?
The arts district is one of the safest areas in the entire metropolitan area. In order to further insure the comfort of our patrons, we have off-duty Dayton police officers who work security for us. You’ll spot them on the street corners next to the center. If you have a concern or question, don’t hesitate to ask their assistance – or that of one of our house management team. (You can spot them by their walkie-talkies and name badges.)
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What about accessibility needs?
If there is a person in a wheelchair in your party, let us know ahead of time so we can be sure to get you to your seat quickly and efficiently. If you drop off that individual at the Second Street pull-up lane, our house management staff can assist them. Hearing enhancement receivers are available in the orchestra lobby. Large print programs are also available – ask a member of house management. If you have other needs, please contact Ticket Center Stage at 228-3630 ahead of time, and we’ll do our best to accommodate you.
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What if someone needs to contact me during a performance?
If you require paging services, please check your beeper or cell phone with house management. They will register your seat location and contact you as necessary. Leave the number 937-228-7591 with anyone who might need to reach you during the performance. Messages will be delivered to you as soon as possible. If you expect you may be called, please let house management know your seat location so we can locate you quickly.
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